832.402.6637Free Consultation
As you know, working at Walmart in Texas can mean long shifts, lifting heavy items, stocking shelves, moving quickly in a crowded warehouse or all of the above. With that kind of pace and pressure, it’s no surprise that injuries at Walmart are common.
What makes Walmart different however is how it handles those injuries and the subsequent workers’ comp claims. Walmart is what is known as a “non-subscriber” in Texas, meaning it does not participate (“subscribe”) in the state’s traditional workers’ compensation system. Instead, it is self-insured and uses its own company, Claims Management, Inc. (CMI), to manage workers’ comp claims in Texas. For employees, this usually is bad news as it means fewer protections, stricter claim reviews, and in many cases, denied or underpaid benefits.
While you may be looking for help with Walmart workers’ comp, the legal reality in Texas is often a non-subscriber injury claim or negligence lawsuit. That distinction matters. It affects your deadlines, your rights, the compensation available, and how your case should be approached from day one.
The good news is that at Armstrong Lee & Baker LLP, we understand these challenges all too well. We have dealt with CMI many times and won millions in awards from them for our clients. So, whether you need to file a claim, appeal a denial, or pursue a lawsuit because Walmart’s negligence caused your injury, our attorneys are ready to fight for the compensation you deserve.
In Texas, not every employer has to have typical workers’ compensation insurance. Employers that choose not to carry workers’ compensation are “non-subscribers.” There are a number of non-subscribers employers in Texas, including Walmart.
A non-subscriber typically does not provide as much compensation for work injuries as a subscriber, but they also give up several protections available to subscribers. Non-subscribers with over five employees in Texas must report illnesses or injuries. The injury must have cost you at least one day of work. Otherwise, the employer does not have to report it.
Just as importantly, non-subscriber employers like Walmart can often be sued for negligence when their actions contribute to a worker’s injuries. That is one of the biggest differences between subscriber and non-subscriber claims. In many serious injury cases, this can open the door to compensation that goes well beyond what an internal benefit plan may offer.
Unlike traditional workers’ compensation, Walmart’s claims process is managed internally through CMI. That often means you are dealing with an administrator whose interests are aligned with Walmart, not with maximizing your recovery.
Workers may encounter:
Understanding that dynamic early can help you avoid common mistakes and protect your rights.
Get a Free Case Evaluation
Based on what we see clients do wrong too often when they get injured working at Walmart, here are the key steps we suggest you immediately take:
If you get injured while working at Walmart, your health must come first. Go to the ER, urgent care, or see a doctor right away. Tell the provider that your injury happened at work so it goes into your medical record. Even a seemingly minor injury can worsen later, and without documentation, Walmart may argue it was not work-related. Be sure to then follow your doctor’s instructions, keep all records, and get to every appointment.
Also document symptoms that develop later. Many back, neck, and repetitive stress injuries worsen over days or weeks. A delay in symptoms does not mean the injury is minor, but it does make documentation even more important.
Notify your supervisor or manager as soon as possible. Walmart will not process your claim without documentation, and Texas law requires timely reporting.
Whenever possible, report the injury in writing or follow up in writing after making a verbal report. That paper trail can matter if a dispute arises.
We’ve seen too many workers wait too long and get told they were filing their claim ‘too late.’ Don’t make that mistake. Instead, immediately report your injury to your supervisor. You will then receive forms from Walmart or its administrator. Complete them quickly, turn them in, and keep copies for your records (very important!) Finally, follow up to make sure your claim is being processed.
Important: Before signing any paperwork or giving a recorded statement to Walmart’s adjuster, call Armstrong Lee & Baker LLP at 832-402-6637 for guidance.
Yes, Walmart does have a workers’ comp policy in Texas, but not in the way you might think. As mentioned, Walmart is a non-subscriber. Given that, it does not carry traditional state-approved workers’ comp insurance, and the law does not require it to. Instead, Walmart is self-insured and uses a company it wholly owns, Claims Management, Inc. (CMI), to handle claims.
For injured workers, dealing with CMI has major consequences:
This is where many Walmart injury cases shift from being claims into potential personal injury lawsuits. If unsafe staffing, poor training, defective equipment, or dangerous conditions contributed to your injury, your case may involve much more than filing for internal benefits.
Walmart employees can face a wide range of injury risks, and we’ve seen them all. Common injuries when working at Walmart include:
Many Walmart workers also suffer cumulative trauma injuries that build gradually from repeated lifting, bending, standing, or scanning. These injuries are often underestimated but can be just as disabling as a sudden accident.
In many cases, the injury itself is only part of the story. The root cause often traces back to preventable safety failures such as:
Understaffing that forces unsafe lifting
When these conditions contribute to an injury, negligence may become part of the case.
In some cases, yes. Because Walmart is a non-subscriber in Texas, injured workers may have the right to bring a negligence claim. This is a major difference from traditional workers’ compensation cases.
Potential damages in a lawsuit may include:
For serious injuries, these damages may be significantly broader than what Walmart’s internal plan provides.
Client Reviews
Google Review 
I cannot recommend Kelly Viktorin at Armstrong Lee & Baker highly enough. After being injured at work, I was incredibly discouraged as many attorneys wouldn’t take my case due to the complexities involved. From our very first consultation, Kelly and her team jumped right in, demonstrating a level of dedication and expertise that immediately put me at ease. Throughout the entire process, their communication was outstanding. I was consistently kept informed of any updates and felt like a priority. Kelly truly went above and beyond to fight for me, and I am so grateful for her hard work and commitment. If you’re facing a challenging work injury case, especially with a Texas non-subscriber, don’t hesitate to reach out to Kelly Viktorin. You’ll be in excellent hands.
Google Review When I got injured my company didn’t have workers comp. They had something called non subscriber insurance. I tried a dozen or more lawyers and no one would take my case. I lost my house in Texas so right as I was moving back to where I was from, Florida, I called Armstrong Lee & Bkaer. They said they could take my case. Shortly after I meet Adam Grable.
Adam took the case and unraveled it like a champ. It was a difficult case and that’s why other lawyers didn’t take. Over the next year, Adam because a friend and a member of the family. I found him brilliant and personable and when needed he found for me. In the end, we took a settlement even though Adam told me he had a good shot at trial. He understood i wanted this behind me! If you ever find yourself needed a lawyer trust me Adam Grable will be on your side!
Google Review I had been injured at work, and the attorneys at Armstrong Lee & Baker fought for what I was owed. I’m graciously appreciative for their attentiveness and swiftness with handling my case. Shout out to Lindsey W.
Google Review When I got injured my company didn’t have workers comp. They had something called non subscriber insurance.
I tried a dozen or more lawyers and no one would take my case.
I lost my house in Texas so right as I was moving back to where I was from, Florida, o call Armstrong and Lee. They said they could take my case. Shortly after I meet Adam Grable.
Adam took the case and unraveled it like a champ. It was a difficult case and that’s why other lawyers didn’t take.
Over the next year, Adam because a friend and a member of the family.
I found him brilliant and personable and when needed he found for me.
In the end, we took a settlement even though Adam told me he had a good shot at trial. He understood i wanted this behind me!
If you ever find yourself needed a lawyer trust me Adam Grable will be on your side!
View More Reviews on Google Maps.
Claim denials and underpayments are common concerns in Walmart injury cases. A denial does not necessarily mean your case lacks credibility. It may simply mean the company disputes liability or is limiting exposure.
If your claim is denied, you may need to:
In some situations, a denied claim may actually point toward a stronger legal case.
Some injured workers are pushed toward modified duty or returning before they’re medically ready. That can worsen injuries and complicate recovery.
If you feel pressured to return before you are physically able, document those communications and consider speaking with a lawyer. Return-to-work pressure can sometimes become part of the broader legal analysis in a case.
Call us today if you need to file a workers’ compensation claim or personal injury lawsuit for an injury arising from your employment at any of these locations.
Walmart retail stores and Walmart distribution centers present very different injury risks. Store employees may face slip-and-fall hazards, stocking injuries, and customer-related incidents. Distribution center employees may face more severe risks tied to machinery, heavy inventory movement, and warehouse traffic. Understanding where and how the injury happened can shape how a claim or lawsuit is built.
Taking on Walmart means going up against one of the largest companies in the world, its highly-specialized, in-house team at CMI, as well as Walmart’s fleet of top-tier lawyers. That’s why you need an equally impressive – and skilled – legal team fighting for you. Our trial-tested attorneys know how to counter their tactics and fight for injured workers like you.
We will:
Do not face Walmart alone.
If you were hurt while working at Walmart in Texas, Armstrong Lee & Baker LLP can help. Call 832-402-6637 or send us a message online for a free consultation and case evaluation.
C.J. Baker represents victims with serious injuries and he won’t let any corporation or insurance company stop his clients from getting complete justice. He has won millions of dollars for victims of 18-wheeler crashes, oilfield equipment failures, offshore platform explosions, and defective medical devices. Our lawyers have 25+ years of combined experience.
Trusted Personal Injury Attorneys in Houston
Find out if you have a case or ask us a question
by filling out the form below or call us at 832-402-6637
Armstrong, Lee & Baker did an absolutely wonderful job with my case. The resolution of my case was above and beyond what I expected! Shruti, the associate who handled my case showed great professionalism and I could not be more satisfied with the outcome. Thank you all!...
Josh Lee has been the best lawyer. He fights hard for you and will not give up until you are paid what you deserve. We were very fortunate to find him and his team. Any questions or concerns he was available day and night to answer anything we needed!
I had a great experience with this law office. The team communicated effectively and provided clear timelines for my accident case. Their professionalism and transparency made the process smooth. I highly recommend!! Emma Coomes and Dennise were amazing !
This page has been written, edited, and reviewed by a team of lawyers following our comprehensive editorial guidelines. Our lawyers have more than 20 years of legal experience as personal injury attorneys.
Call
Message