Many Costco employees are surprised to learn that traditional workers’ compensation doesn’t apply to them in Texas. While you may be looking for information on worker’s comp, Costco operates as a non-subscriber in Texas, meaning your work injury claim will be handled through a private, company-controlled system rather than a state-regulated program. Understanding this difference is critical, as it affects everything from the benefits you receive to your ability to file a lawsuit.
As lawyers who advocate for injured Costco employees, we’re here to explain what this means for you, how it affects your rights, and the steps you should take to protect your well-being and your future.
Most people are familiar with the typical workers’ compensation program that allows employees to recover compensation for their injuries on the job. This also covers illnesses or occupational diseases that may arise in the course and scope of your employment.
In most states, workers’ compensation provides a structured system that covers medical expenses and a portion of lost wages without requiring the employee to prove fault. However, Texas is unique because employers are not required to carry this insurance. As a result, large companies like Costco can opt out and create their own internal injury benefit plan, which often come with different rules and limitations.
It’s important to understand that this is not a traditional workers’ compensation claim. Instead, you are dealing with Costco’s internal injury benefit plan, which is designed and administered by the company. These plans often include strict deadlines, limited medical provider options, and caps on certain types of compensation. While every employer has their own unique plan, it’s common for these plans to primarily protect the interests of the employer rather than provide quality care for injured employees.
The silver lining in all of this is that you can file a suit against non-subscriber companies for negligence. So you might recover more compensation than if Costco was a subscriber to workers’ comp. In some ways, Texas penalizes employers who choose not to purchase workers’ compensation by allowing them to be help responsible for not only the medical costs and lost wages of an injury, but also for pain and suffering, mental anguish, disfigurement, and impairment. None of which are permitted under traditional workers’ compensation.
Additionally, non-subscriber employers like Costco lose certain legal defenses. For example, they generally cannot argue that you assumed the risks of your job. This can make it easier for injured employees to recover damages in a personal injury lawsuit compared to a traditional workers’ compensation case.
If you need assistance filing your Costco workers’ compensation claim, would like to appeal your decision or are looking to file suit, contact our attorneys today.
If you were injured while working at Costco in Texas, your case does not follow the typical workers’ compensation process most people expect. Instead of a standardized system, you’re dealing with a private plan that the company controls from start to finish.
This means that Costco:
Because of this structure, disputes are more common. Employees may find their injuries or treatment minimized or their claims denied altogether. This is one of the primary reasons many Costco injury claims ultimately turn into personal injury lawsuits rather than simple benefit claims.
While Costco’s injury benefit plan may offer some initial support, it often comes with limitations that can make recovery more difficult for employees.
Common challenges include:
Because the company manages the process, there may be disagreements about the severity of your injury or the treatment you need. Without proper advocacy, employees may accept less compensation than they deserve.
Unlike traditional workers’ compensation systems, non-subscriber employers like Costco can be sued for negligence. This can be a major advantage for injured employees.
You may have a valid lawsuit if your injury was caused by:
Through a lawsuit, you may be able to recover damages beyond what the company’s plan offers, including full lost wages, future earnings, pain and suffering, and more. In serious injury cases, this can result in significantly higher compensation.
You should report your injury, illness, or occupational disease to your supervisor as soon as possible. This way, there is evidence that you suffered injuries in the course and scope of employment, and your employer will have more difficulty disproving your claim.
Prompt reporting is particularly important in non-subscriber cases. Delays can be used as a reason to deny your claim entirely, even if your injury is legitimate. Always document when and how you reported the incident.
After reporting your injuries, you should seek medical attention as soon as possible. When visiting your doctor, you should tell them you were hurt while on the job at Costco. Remember to ask for copies of any medical reports or treatment plans.
You may be required to see a company-approved provider. If your injury is serious or not improving, obtaining an independent medical opinion can be critical to protecting both your health and your claim.
You ought to file your claim after reporting your accident to Costco. You will need to file through their private workers’ compensation insurance to receive compensation for your injuries. This compensation might include assistance with lost wages, medical bills, and other expenses. You should also review Costco’s most recent private insurance policy for information on Costco disability insurance available to you.
Keep copies of all documents, including incident reports, medical records, and communications with your employer. Strong documentation can significantly improve your chances of recovering fair compensation.
If they deny your benefits claim, you should contact our lawyers about your options. We can help guide you through the appeals process to receive your benefits. If needed, our attorneys can also help you file a lawsuit to recover what you need.
In many cases, a denied claim may actually indicate that a lawsuit is the better path forward, especially if negligence played a role in your injury.
Even though they can’t use some defenses, Costco’s insurance team might still try to:
That’s why it’s so important to have an experienced non-subscriber injury attorney on your side.
Costco employees might sustain injuries or become ill on the job for multiple reasons. These include:
In a fast-paced warehouse retail environment like Costco, employees are often working under tight deadlines with high productivity expectations. This can lead to rushed movements, improper lifting form, and increased exposure to hazards. In some cases, injuries also occur because of inadequate staffing, poor training, or failure to maintain a safe work environment.
Depending on your role, you could suffer various injuries due to the risks involved. Injuries that an employee at Costco might experience include:
Many Costco employees also suffer from cumulative injuries that develop over time. Repeated lifting, bending, and standing for long periods can lead to chronic back pain, joint issues, and musculoskeletal disorders. These types of injuries can be harder to prove under a non-subscriber plan, making proper documentation and legal guidance especially important.
If you have sustained one of these injuries while working at Costco, consider contacting our attorneys. We will aggressively advocate for you and help you get the compensation you need for your injuries.
Handling a workplace injury at Costco without legal help can be overwhelming. An experienced Texas non-subscriber attorney can:
At Armstrong Lee & Baker LLP, we’ve helped many injured workers hold non-subscriber employers accountable. We know how Costco and similar companies operate, and we’ll fight to get you every dollar you deserve.
You don’t have to deal with this alone. If you were hurt while working at Costco in Texas, our team is ready to help. The sooner you contact us, the sooner we can start building your case.
Call us or request a free consultation today.
We’re here to listen, guide you, and fight for your future.
C.J. Baker represents victims with serious injuries and he won’t let any corporation or insurance company stop his clients from getting complete justice. He has won millions of dollars for victims of 18-wheeler crashes, oilfield equipment failures, offshore platform explosions, and defective medical devices. Our lawyers have 25+ years of combined experience.


This page has been written, edited, and reviewed by a team of lawyers following our comprehensive editorial guidelines. Our lawyers have more than 20 years of legal experience as personal injury attorneys.