$4,652,410.58 Arbitration Award

Case Overview

Our client, a dedicated retail worker, suffered a severe and life-altering ankle injury while performing her job duties. What began as a traumatic workplace incident ultimately evolved into Complex Regional Pain Syndrome (CRPS) — a chronic condition causing significant, ongoing pain and impairment. After a full arbitration hearing, our legal team secured a $4,652,410.58 award to provide the long-term care, financial stability, and life-supporting resources she now needs.

Incident Details

During a routine workday, our client was performing her regular duties when a co-worker pushed a multi-tiered cart into her right ankle. The collision caused an immediate and significant injury. Despite seeking care through the appropriate channels, her condition worsened, eventually requiring surgery.

Her recovery was complicated and prolonged. She followed all recommended treatment pathways, but her pain escalated, mobility declined, and she was ultimately diagnosed with CRPS, a condition marked by intense pain, hypersensitivity, and long-term impairment.

Legal Strategy & Steps Taken

Our team undertook a thorough, multi‑layered strategy to build the strongest case possible on behalf of our client. This included:

• Conducting an immediate and comprehensive investigation into how the incident occurred and what safety breakdowns contributed to the harm.
• Collecting and analyzing workplace safety materials, training records, and internal procedures to identify gaps in compliance and risk prevention.
• Working closely with orthopedic, pain‑management, and rehabilitation experts to clearly document the progression from ankle trauma to CRPS, ensuring the medical narrative was fully supported.
• Retaining specialists in human factors and workplace safety to explain how the incident could have been prevented with proper protocols.
• Taking detailed statements and depositions to establish the day‑to‑day impact of the injury, including chronic pain, loss of function, and emotional strain.
• Coordinating with medical providers, insurers, and opposing counsel to ensure all future care needs, lost earning capacity, and long‑term consequences were accurately valued.

Through meticulous preparation and relentless advocacy, our firm built a powerful, evidence‑driven case—ultimately securing a life‑changing recovery for our client.

The Arbitration Result – $4,652,410.58

Following a full evidentiary hearing and extensive documentation of her injuries, medical treatment, and life impact, she was awarded $4,652,410.58.

This recovery includes compensation for:

• Past medical expenses
• Future medical care needs
• Past and future loss of earnings
• Physical pain and suffering
• Mental anguish
• Physical impairment

This award provides her with the crucial financial support required to manage lifelong medical treatment and rebuild stability.

Why This Result Matters

While no financial award can reverse chronic pain or restore the life she once had, this result offers:

• Long-term medical security
• Financial stability
• Recognition of the profound challenges she continues to face
• Resources to support her future

Two years after the incident, what once felt like a desperate and uncertain situation has shifted toward hope, stability, and dignity.

Our Commitment

We are proud to have helped our client secure the resources she needs to move forward. This case reflects our firm’s dedication to advocating for injured workers whose lives are upended through no fault of their own. If you or someone you love has suffered a similar workplace injury, our team is here to help.